# AI consultancy & AI agents for businesses

> AI consulting for businesses and SMEs, in production: AI agents, chatbots, RAG and automation, with data kept in the EU.

URL: https://kodo-360.com/en/ai

## Use cases

- **Customer service and WhatsApp**: AI chatbots that answer from your data 24/7 and hand over to a person when needed.
- **Documentation with RAG**: Contracts, manuals and tickets: cited answers over your own sources.
- **Human resources**: CV screening, onboarding and answers about internal policies.
- **Data analysis**: Ask your data in plain language and get reports that write themselves.
- **Operations**: Orders, incidents and repetitive processes automated, with human approval.
- **Sales**: Lead qualification, proposals and follow-up inside your CRM.

## Pipeline

1. **Discovery**: Processes, data and use cases with estimated ROI.
2. **RAG**: Hybrid retrieval, inherited permissions and citations.
3. **Guardrails**: PII, jailbreaks, grounding and your own policies.
4. **Evals**: Custom suites per use case and release thresholds.
5. **Ship**: Canary releases, observability, runbooks and handover to your team.

## Capabilities

- **RAG**: Hybrid retrieval, reranking and verifiable citations over your real sources.
- **Guardrails**: PII, jailbreaks, grounding and business policies on every answer.
- **Agents**: Tools, human approval at critical points and traces of every step.
- **Evals**: Custom suites per use case. If it is not measured, it does not ship.
- **LLMOps**: Observability, cost per query and versioning of prompts and models.
- **On-prem and sovereignty**: Open models in your cloud or data centre when data cannot leave.

## FAQ

### What is a forward deployed engineer?

An engineer who works inside your team, with access to your systems and to the people who use the product, instead of delivering from outside. They build, deploy and stay until it works.

### Which models do you work with?

We are model-agnostic: Claude, GPT, Gemini, Llama or Mistral, in the cloud or on your servers. We choose by evals, not preference.

### What happens to our data?

They never leave where you decide. We work with inherited permissions, anonymisation and deployments on your infrastructure when needed, in line with GDPR and the AI Act.

### How long does an AI project take?

A first use case in production usually takes between 6 and 10 weeks.

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KODO 360, S.L. · Firgas, Gran Canaria · c.perera@kodo-360.com · +34 658 600 718 · https://kodo-360.com/en/contact